FAQs
1 / wHAT type of services do you offer?
Consultancy services, Programs and Workshops across Four sectors: Organisations, Education, Individual and Community. We offer Creative Arts Therapies for groups & individuals, wellbeing support for productions & events, and we host wellbeing events.
2 / how do i know which service is right for me?
We aim to detail our services thoroughly to help you choose the right one. If you're unsure, we recommend booking a 15 minutes consultation call so we can guide you or tailor a service to your needs.
3 / Are your therapists licensed?
Yes, our therapists are HCPC registered and have the necessary insurance, which we verify for quality assurance before they join our directory.
4 / How long are therapy sessions typically?
Individual therapy sessions typically last 50 minutes to 1 hour. Group sessions vary based on the therapist and group size; head to our website to enquire with the Therapists directly.
5 / Do you offer online sessions or only in-person?
We offer both online and in person services.
6 / what should i expect during my consultation session?
During your consultation, you'll provide an overview of your needs. We'll ask a few questions to determine the best service for you if you're unsure. If you know what you want, we'll give you a detailed outline of what to expect.
7 / How many sessions are usually needed to see results?
It depends! Results vary based on factors like your organisation's initial well-being status and the consistent use of tools between sessions. We conduct a mid-point review to adjust the program for optimal efficiency.
8 / what safety measures do you have in place during in-person sessions?
We include a 30-minute buffer at the end of our sessions for staff to check in and ensure participants are okay, as some personal issues may arise during our programs and workshops.
9 / what is your cancellation policy?
We accept cancellations up to 28 days (4 weeks) before your session. Cancellations made after this period will incur a fee.